Fast, friendly and professional. All recommendations and suggestions based on my individual needs. Very happy with their work and pricing. Will use again whenever I have a need for plumbing work.
Good company, great staff, family owned operation, affordable, you cant go wrong call these folks for all your plumbing needs.
I was satisfied with the work. They arrived about ten minutes before scheduled. Did a good job and I've had no problems.
This is a family run business that treats you like family! I have had a water heater and leaky faucet replaced. I felt that they charged me appropriately...I just called them again to do some additional work (which is why I googled their name) Thanks guys!
They arrived 25 minutes early and worked in the pouring rain to get our leak fixed. Thank you!
Positive: Professionalism, Value
I've known Jose for many years and can honestly say he is not only a competent plumber but
one of the finest individuals I have ever known. I would highly recommend the services of my friend, Jose Veloz and Basin Plumbing.
Positive: Professionalism, Quality
Very informative and went the extra mile to ensure my home didn't have any damages from a leak i i didn't even know was there. I would highly recommend this company
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Amazing people who provide amazing service!! We have a lot of properties in the area, and have used a lot of other plumbing companies. Jose was able to fix a situation at one of our more difficult properties when no one else could. We won't be wasting our time with the others going forward. Basin Plumbing will be our go-to for future plumbing needs!!!
Positive: Professionalism, Quality, Responsiveness
Came out fast to quote the job. Job was scheduled quickly. Jose and the guys did the job professionally and on time. Will use Basin for any plumbing jobs that arise
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jose did great work rerouting our laundry water lines. He cleaned up very well and was very professional. He answered any questions we had and explained the process. We plan to use Basin Plumbing for all of our future plumbing needs!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Alan and Jacob were very helpful and efficient. They were able to get the job done quickly and explained everything they needed to do. We will continue to use Basin Plumbing for any needs we may have in the future.
Positive: Professionalism, Quality, Responsiveness
I called on Saturday and Jose was able to meet me the same day. Within a matter of minutes he was able to diagnose the problem and set up an appointment with me on Monday morning. Allen arrived exactly when he said he would on Monday and did a great job. Both men were very professional. Will be using again.
Positive: Punctuality, Quality, Responsiveness, Value
Awesome service! Jasmine was so helpful in assisting with the prompt scheduling of the service call. Alan Torres went above and beyond to find the plumbing problem and was successful at fixing it. He was courteous, professional and very helpful! Will use them again if in need of a plumber! Thank you for a job well done!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Was very impressed with quality of work. Very professional. If there was anything extra that we requested or they saw that needed to be done, they would explain what they would do and give us the cost up front so there were no surprises with the estimate. I would recommend Basin Plumbing and would use them again.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They fixed mt water heater.! Great service not crazy expensive, very professional. Will call again if I ever need them
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Highly recommended they always do the job right the first time. Very fairly priced. Definitely the best plumbing company in the area.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very quick to come out on a weekend. Very knowledge. Answered every question and explained everything along the way !
Positive: Quality, Value
MR. Torres replaced seven angle stops, with lines, replaced a purchased toilet and recommended replacing the main feed line. Great advice and service. Highly recommended team of experts.
Positive: Punctuality, Quality, Responsiveness, Value
Very knowledgeable, fair pricing and professional! You can tell they care about the quality in their work. Would definitely recommend to anyone needing plumbing work.
Positive: Professionalism, Punctuality, Quality, Responsiveness
Very responsive. Basin was able to complete a water heater install within 24hrs on a weekend. Will use again.
Positive: Professionalism, Quality, Responsiveness, Value
These guys were great! Very nice, did exactly as I asked and totally cleaned up their mess! Quality work!!
Positive: Punctuality, Quality, Responsiveness, Value
Very professional, and answered all my questions and concerns. Did an excellent job overall, highly recommend them to anyone needing plumbing services. Thank y'all again
Positive: Punctuality, Quality, Responsiveness, Value
These folks were awesome! From the dispatcher to the plumbing tech to the RMP, everyone was polite, friendly yet professional, and explained the process and options at every step. They even came in under the original estimate. Will definitely call them again if needed and highly recommend them!
Positive: Professionalism, Quality
Jose was very kind, respectful and quick!! He found the problem immediately and fixed it even faster! Highly recommend their services!
Positive: Punctuality, Quality, Responsiveness, Value
Had a main line clogged, called and received very prompt service. Very knowledgeable, fixed the problem quickly, service was great! Would definitely contact Basin Plumbing again if another problem arises!
Best in the Basin, hands down! From the initial phone call, the to tech coming to the house, to the job being completed- Basin Plumbing is A+++ HIGHLY Recommend
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jose has done an awesome job with being responsive and highly effective at getting the tasks that are needed done with my properties!
They took their time to take care of me I appreciate it dearly
Great customer service and extremely helpful. Willing to work with your schedule! Appreciate the help Alan!
Positive: Punctuality, Quality, Responsiveness, Value
Quality service , punctual, and courteous. Thank you, great service
Positive: Punctuality, Quality, Responsiveness, Value
Excellent service, courteous, on time, will definitely use again
Positive: Punctuality, Quality
Quick repair, kind guys, prompt response!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Awesome service provided by Alan
We had a tankless water heater we wanted installed and asked Basin Plumbing about it. They sent Jose out to take a look and give us an estimate for the job. Jose came out and clearly explained what needed to be done and how much it would cost. A few days later Jose came out and removed our old heater and installed our new one. He did a very professional job and explained everything clearly. Glad we chose Basin Plumbing and greatly appreciate Jose for a job well done! !! Thank you! !!
Great company! Awesome pricing !
Great. I called him to do everything that I need in plumbing, and he is very clean and neat.
Its great. They live very close to us. Good prices and people.
It went well. They were quick in and out, clean, and I would use this company again.
Our first time using Basin and we were very pleased with their promptness, knowledge, curtesy, and manners and they didn't make a mess. They came on July 4th, which we were very grateful for, and to our surprise they waved the holiday charge plus they gave us a senior discount AND a military discount when they heard my husband was a veteran. We were so impressed we went ahead and got a quote on another job we want them to do. We HIGHLY recommend Basin Plumbing. The 2 very nice men that came to do the job was Jose and Alan.
Everything was very good. He came when he said, took care of the issue and was very kind and professional.
Plumbing problem solved. Very nice people who came out to repair the plumbing issue.
Would use them again if anymore issues arise.
Basin is a great company to service your plumbing needs. This is a family-owned business that will take care of you as if you were their own. I called them after hours and they were at my house by 8:30 am the next morning and made sure to answer any questions thoroughly that my husband and I had. I can guarantee that they saved me money and time! Guillermo was on the job site with his crew and each of them were very knowledgeable and honest about the best route for the budget and quality of parts needed. I highly recommend Basin Plumbing if you want a solid, honest company that is in it for the clients not just the money!!!!!
Very professional work. Jose and Allen did an excellent job and cleaned up working area when done with job. Will definitely use them again.
They work with you concerning your finances they are courteous friendly and address all of your concerns the are excellent communicators they tell you ahead of time what the project will cost they go above and beyond what you expect. I can not say enough good things about this company Jose was the main plumber I dealt with and Jasmin was the coordinator I couldn't be happier with service and the professionalism. I highly recommend them to anyone who needs a plumber for any project. I will absolutely use them in the future
Very friendly and competent man. Finished the job quickly and correctly. Excellent service, but thought service fee was a mite high.
Best to work with. Friendly, professional and just an extreme delight to work with.
Basin Plumbing called first thing Monday morning. The representative was polite and courteous. The plumbers were at the house within an hour of the call. They worked quickly and efficiently to solve the problem. Their price was reasonable and much less than we expected. I would highly recommend this business!!
great service. hired them a ,2nd time based on their work
Very prompt and the work was done efficiently
They did great job and very clean and professional. I will call them back. A little expensive
They were very clean and neat. When my residents go in, I never have any complaints. He is very punctual and I would recommend him. I will definitely call him back.