Testimonials

Fast, friendly and professional. All recommendations and suggestions based on my individual needs. Very happy with their work and pricing. Will use again whenever I have a need for plumbing work.

Good company, great staff, family owned operation, affordable, you cant go wrong call these folks for all your plumbing needs.

I was satisfied with the work. They arrived about ten minutes before scheduled. Did a good job and I've had no problems.

This is a family run business that treats you like family! I have had a water heater and leaky faucet replaced. I felt that they charged me appropriately...I just called them again to do some additional work (which is why I googled their name) Thanks guys!

They arrived 25 minutes early and worked in the pouring rain to get our leak fixed. Thank you!

Positive: Professionalism, Value
I've known Jose for many years and can honestly say he is not only a competent plumber but
one of the finest individuals I have ever known. I would highly recommend the services of my friend, Jose Veloz and Basin Plumbing.

Positive: Professionalism, Quality
Very informative and went the extra mile to ensure my home didn't have any damages from a leak i i didn't even know was there. I would highly recommend this company

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Amazing people who provide amazing service!! We have a lot of properties in the area, and have used a lot of other plumbing companies. Jose was able to fix a situation at one of our more difficult properties when no one else could. We won't be wasting our time with the others going forward. Basin Plumbing will be our go-to for future plumbing needs!!!

Positive: Professionalism, Quality, Responsiveness
Came out fast to quote the job. Job was scheduled quickly. Jose and the guys did the job professionally and on time. Will use Basin for any plumbing jobs that arise

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jose did great work rerouting our laundry water lines. He cleaned up very well and was very professional. He answered any questions we had and explained the process. We plan to use Basin Plumbing for all of our future plumbing needs!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Alan and Jacob were very helpful and efficient. They were able to get the job done quickly and explained everything they needed to do. We will continue to use Basin Plumbing for any needs we may have in the future.

Positive: Professionalism, Quality, Responsiveness
I called on Saturday and Jose was able to meet me the same day. Within a matter of minutes he was able to diagnose the problem and set up an appointment with me on Monday morning. Allen arrived exactly when he said he would on Monday and did a great job. Both men were very professional. Will be using again.

Positive: Punctuality, Quality, Responsiveness, Value
Awesome service! Jasmine was so helpful in assisting with the prompt scheduling of the service call. Alan Torres went above and beyond to find the plumbing problem and was successful at fixing it. He was courteous, professional and very helpful! Will use them again if in need of a plumber! Thank you for a job well done!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Was very impressed with quality of work. Very professional. If there was anything extra that we requested or they saw that needed to be done, they would explain what they would do and give us the cost up front so there were no surprises with the estimate. I would recommend Basin Plumbing and would use them again.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They fixed mt water heater.! Great service not crazy expensive, very professional. Will call again if I ever need them

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Highly recommended they always do the job right the first time. Very fairly priced. Definitely the best plumbing company in the area.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very quick to come out on a weekend. Very knowledge. Answered every question and explained everything along the way !

Positive: Quality, Value
MR. Torres replaced seven angle stops, with lines, replaced a purchased toilet and recommended replacing the main feed line. Great advice and service. Highly recommended team of experts.

Positive: Punctuality, Quality, Responsiveness, Value
Very knowledgeable, fair pricing and professional! You can tell they care about the quality in their work. Would definitely recommend to anyone needing plumbing work.

Positive: Professionalism, Punctuality, Quality, Responsiveness
Very responsive. Basin was able to complete a water heater install within 24hrs on a weekend. Will use again.

Positive: Professionalism, Quality, Responsiveness, Value
These guys were great! Very nice, did exactly as I asked and totally cleaned up their mess! Quality work!!

Positive: Punctuality, Quality, Responsiveness, Value
Very professional, and answered all my questions and concerns. Did an excellent job overall, highly recommend them to anyone needing plumbing services. Thank y'all again

Positive: Punctuality, Quality, Responsiveness, Value
These folks were awesome! From the dispatcher to the plumbing tech to the RMP, everyone was polite, friendly yet professional, and explained the process and options at every step. They even came in under the original estimate. Will definitely call them again if needed and highly recommend them!

Positive: Professionalism, Quality
Jose was very kind, respectful and quick!! He found the problem immediately and fixed it even faster! Highly recommend their services!

Positive: Punctuality, Quality, Responsiveness, Value
Had a main line clogged, called and received very prompt service. Very knowledgeable, fixed the problem quickly, service was great! Would definitely contact Basin Plumbing again if another problem arises!

Best in the Basin, hands down! From the initial phone call, the to tech coming to the house, to the job being completed- Basin Plumbing is A+++ HIGHLY Recommend

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jose has done an awesome job with being responsive and highly effective at getting the tasks that are needed done with my properties!

They took their time to take care of me I appreciate it dearly

Great customer service and extremely helpful. Willing to work with your schedule! Appreciate the help Alan!

Positive: Punctuality, Quality, Responsiveness, Value
Quality service , punctual, and courteous. Thank you, great service

Positive: Punctuality, Quality, Responsiveness, Value
Excellent service, courteous, on time, will definitely use again

Positive: Punctuality, Quality
Quick repair, kind guys, prompt response!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Awesome service provided by Alan

We had a tankless water heater we wanted installed and asked Basin Plumbing about it. They sent Jose out to take a look and give us an estimate for the job. Jose came out and clearly explained what needed to be done and how much it would cost. A few days later Jose came out and removed our old heater and installed our new one. He did a very professional job and explained everything clearly. Glad we chose Basin Plumbing and greatly appreciate Jose for a job well done! !! Thank you! !!

Great company! Awesome pricing !